1. Are you manufacturer or trading company?
We are a professional manufacturer for kitchen wares with import and export rights.
2. How can I get a sample?
We will send you a sample invoice with our factory bank account. Sample will be sent out in 1-7 days after payment confirmed and you'll receive it in around 7 days. You need to do nothing except make payment.
3. Can you print our logo on the product?
Yes, we can print your logo with silk printing or laser engrave on items.
4. What's your MOQ?
Our MOQ is depend on different items. We can support clients with 50-200pcs quantity for some items on your trial order.
5. What is your production lead time?
Usually our production time is 20-30 days, for some products we can finished production in around 1 week. Pls contact our sales team for further help.
6. How do you ensure the quality of your products?
We adhere to the responsible attitude of every customer to operate the factory and store, in the past five years, many customers have been highly praised and resold, all products in the store support sample delivery and one-year after-sales warranty service.
7. What is your warranty time?
Our warranty time is 1 year after production finished.
8. What kind of package do you offer?
We can offer white box, color box(both our factory neutral color box or customized color box.), customized gift box.
9. Do you have experience to ship to AMZ?
Yes, we have many clients who sell on AMZ. Do send us FBA shipping marks before goods sent out. We can also ship your goods to the warehouse you need.
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